When GreenGrocer came to us, they were drowning in WhatsApp messages. Four months after launch, they crossed ₦40M in monthly online revenue. Here is how.
The Strategy
We focused on three levers: friction-free ordering, subscription boxes for recurring revenue, and delivery slot scheduling that matched their logistics capacity.
The Migration
Instead of abandoning WhatsApp, we used it as a bridge — every chat ended with a personalized link to the new store with a first-order discount.
The Results
Order accuracy hit 99.2%, 35% of customers now subscribe weekly, and average order value rose 28%. Read the full case study.